The Crisis Resilience Professional’s Pathway
E M E R G I N G R I S K S G L O B A L
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The Crisis Resilience Professional’s Pathway
Training the Security Professionals of Tomorrow
The journey to enhancing security awareness and encouraging a security-conscious and vigilant workforce starts with identifying and developing security professionals within an organisation, who can help to identify risks and lead effectively during incidents and crises.
Our Learning Philosophy
ERG’s Crisis Resilience Professional Pathway is a tiered, expertly designed programme advancing practitioners from foundational literacy to strategic leadership. Our human-centric approach blends behavioural and technical training to create security leaders ready for real-world challenges.
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Eight-Level Pathway
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Global Delivery (Virtual + In-person)
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Human Factors Emphasis
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Community & Peer Learning
The Crisis Resilience Professional Pathway
The Crisis Resilience Professional Pathway supports new and seasoned professionals alike to make risk-based decisions that support physical, cyber and personnel security. Developed to support practitioners to become both technically proficient and psychologically prepared, ERG's expertise in Human Factors is considered across all areas, empowering attendees to foster cultures of security awareness and care
that enhances the security and resilience postures of organisations, regardless of sector. This development is critical to enable individuals, teams and organisations to safely navigate the dynamic geopolitical and commercial landscape of the modern world.
With its global reach, ERG can deliver training in person or virtually.
​Level 1
Entry-level qualifications provide foundational knowledge and skills. They are divided into three sub-levels: Entry Level 1, Entry Level 2, and Entry Level 3. View courses
Level 2
Level 2 qualifications build upon foundational knowledge and skills, preparing students for further education or employment. View courses
Level 3
Level 3 qualifications provide advanced knowledge and skills, often required for university entry or specialised careers. View courses
Level 4
Level 4 qualifications introduce higher education concepts and specialised skills. View courses
Level 5
Level 5 qualifications provide in-depth knowledge and skills, often leading to professional careers or further academic study. View courses
Level 6
Level 6 qualifications represent undergraduate degree-level education.
Level 7
Level 7 qualifications focus on postgraduate education and advanced professional training. View courses
Level 8
Level 8 qualifications represent the highest level of academic achievement. View courses
Join the Guild
Graduates of the Train & Protect programme are invited to join the Crisis Resilience Professional Guild—a vibrant, ethical, and innovative community of forward-thinking practitioners and thought leaders.
ERG stepUP
stepUP is dedicated to equipping individuals and communities with the knowledge, skills, and confidence to respond effectively to uncertainty, disruption, and emerging risks.
Rooted in a mission of accessible security education and social impact, stepUP delivers practical, accredited training through its flagship programme — the Crisis Resilience Professional Pathway (CRPP). This pathway offers progressive modules tailored to entry-level learners, frontline professionals, and aspiring specialists across security, safety, and resilience sectors.
What stepUP Offers
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Structured Training Programmes focused on crisis response, personal security, and community resilience
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CRPP Pathway Curriculum spanning awareness to advanced practice in threat management and protective operations
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Instructional Courses led by certified experts in Close Protection, Situational Awareness, Behavioural Detection, Disaster Response, and more
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Accessible Learning with blended formats, subsidised participation, and community outreach initiatives
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Mentorship & Development supporting employment readiness, confidence building, and ethical practice
Why It Matters
stepUP supports individuals who may otherwise face barriers to professional development, including veterans, those affected by displacement or trauma, and underrepresented groups seeking a career in security and resilience.
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Through education that is inclusive, actionable, and future-facing, stepUP builds more prepared, informed, and empowered communities, ready to meet today’s complex challenges with strength and integrity.
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Full Course Catalogue by Level
Graduates of the Train & Protect programme are invited to join the Crisis Resilience Professional Guild—a vibrant, ethical, and innovative community of forward-thinking practitioners and thought leaders.
Level 1
Entry Level — Foundational Awareness
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IT Fundamentals
Basic understanding of computing, devices, software, and internet safety.
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A+ (CompTIA Certification)
Entry-level certification covering hardware, troubleshooting, and system maintenance.
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ITIL 4 Foundation Certification
Introduces service management concepts and principles.
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AZ-900: Microsoft Azure Fundamentals
Provides foundational cloud knowledge for Microsoft Azure.
Level 2
Intermediate
Physical Security
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Award for Door Supervisors in the Private Security Industry (Refresher)
Course Code: 610/4730/2 -
Award in Understanding Stewarding at Spectator Events
Course Code: 603/6981/4 -
Certificate in Spectator Safety
Course Code: 603/6983/8 -
Award for Security Officers in the Private Security Industry (Refresher)
Course Code: 610/4731/4 -
Award for Close Protection Operatives in the Private Security Industry (Top Up)
Course Code: 610/1554/4 -
Award for CCTV Operators (Public Space Surveillance)
Course Code: 603/7336/2 -
Award for Door Supervisors in the Private Security Industry
Course Code: 603/7334/9 -
Award for Security Officers in the Private Security Industry
Course Code: 603/7333/7
Cyber Security
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Microsoft Certified Desktop Support Technician (MCDST)
People Security
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Hostile Behaviour Detection
Detecting and responding to suspicious behaviours in hostile environments.
Level 3
Advanced
Physical Security
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Award for Professional Investigators
Course Code: 600/3345/9 -
Certificate for Close Protection Operatives
Course Code: 610/0738/9 -
Award for Deliverers of Physical Intervention Training (Close Protection)
Course Code: 610/0399/2 -
Award for Deliverers of Physical Intervention Training
Course Code: 603/7398/2 -
Certificate in Spectator Safety Supervision
Course Code: 603/6985/1 -
Award In The Delivery of Conflict Management Training
Course Code: 600/2350/8
Cyber Security
Level 4
Higher Skills & Application
Physical Security
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Diploma in Spectator Safety Management
Course Code: 603/6986/3 -
Award in Covert Surveillance Operations (Basic)
Course Code: 610/3303/0 -
Award in Covert Surveillance Operations (Intermediate)
Course Code: 610/3304/2 -
Certificate in Covert Surveillance Operations (Advanced)
Course Code: 610/3305/4 -
Certificate for Protective Security Advisers
Course Code: 610/5561/X
Cyber Security
Level 5
Professional Expertise
Cyber Security
Level 6
Undergraduate Degree Level
Physical Security
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Diploma for Certified Security Management Professionals (CSMP®)
Course Code: 610/0739/0 -
BSc (Hons) Risk and Security Management – University of Portsmouth
Cyber Security
Level 7
Postgraduate & Executive Education
Security Risk and Crisis Management
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MSc Risk, Crisis and Resilience Management
Accredited by the Institute of Risk Management (IRM)
Cyber Security
Level 7.1
Distance Learning
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Security by Effect
This 24-week online course aims to develop Intelligent Security Customers, through equipping senior executives with a holistic, effect-based view of security, risk and resilience, cultivating high–level thinkers who can critically evaluate and integrate intelligence, physical, technical, cyber, and people-centric security into coherent strategies.

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Human Factors Empowering Critical Decision-Making
This 24-week online course explores how psychological, physiological and social dimensions influence high-stakes choices. Through critical review of the traits and behaviours associated with effective decision-making, learners will evaluate development pathways and submit a summative assessment proposing evidence-based interventions.
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Developing Resilient Leaders for People, Teams, Organisations, Society, and Nations
In a world defined by volatility, complexity, and accelerating change, resilience is no longer a trait, it’s a strategic capability. This 24-week online course equips leaders, teams, and organisations with the tools, mindsets, and frameworks to build resilience from the inside out.
Level 7.2
BiteSize Courses
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Executive Risk Leadership: Leading Through Uncertainty
This course introduces learners to the nature of risk and its implications at the executive level. Learners will have an opportunity to explore the role of leadership in shaping risk culture and decision-making and learn practical strategies and tools for embedding risk management into business practices.
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Crisis Communication: Strategies for Communicating During Crises
Learners will consider the management of real-time information during crises, in order to mitigate reputational damage, maintain trust, and ensure effective decision-making.
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Crisis Resilience
Learners will develop an understanding of crisis resilience and its impact on leadership.
